Awesome customer service!!!!
I'm new to fly fishing, and I walked into Los Pinos with a TON of questions. Norman Maktima answered all of my questions and then some! He basically gave me a whole beginners' clinic! I highly recommend these folks at Los Pinos. They are generous with their knowledge and you can tell they just love fishing.
Also, they are better stocked with all variety of tackle than 99% of fly shops I've been to.